We want you to love your purchase! If you are not completely satisfied, let us know and we will work with you to make it right. Please note: due to the handmade nature of our products, there may be slight variations and imperfections in some items. We believe this is one of the beautiful things about owning a handmade item.
If there is a problem with a product or an error on your order, e-mail firstname.lastname@example.org or call 9829533743 and we will assist you. If we’ve sent you the wrong or a damaged item, we will take care of return shipping and ship a replacement at no additional charge to you.
Return/Exchange slips are included with your shipment. Please return this completed form with item(s) you are returning or exchanging. Send the items in the original packaging (or a different packaging, as long as it’s unmarked and appropriately sized / protected). Send to: UMANG BUILDING NAGAR NIGAM ROAD EAR JHULELA MARKET, SANGANER JAIPUR
Once the returned item is received, please allow 7 to 10 business days for the item to be verified and processed by our returns department. The original price of the item(s) plus any applicable tax will be credited back to your original form of payment.
Once the returned item is received, we will process a new order for your exchange and ship it at no cost to you. If the new item is a higher price, we will contact you for additional payment; if the new item is a lower price, we will refund the difference to your original form of payment. If you request an exchange for an out of stock item, we will issue an e-comm. store credit.